LIVE Connect is Radiometer’s service platform for current and next-generation remote services.
LIVE Connect securely collects real-time data from your Radiometer analyzer. Data includes information on uptime, analyzer performance and number of tests.
Data access is strictly limited to Radiometer-certified field service technicians, who use this information to quickly and proactively assess and solve issues remotely, without the need of an onsite service visit. This means less analyzer down time. The information can also be consolidated into a report available to you by request.
With Radiometer LIVE Connect you get:
- More analyzer uptime
- Shorter onsite maintenance time
- More insight into analyzer performance
Full HIPPA Compliance
LIVE Connect respects patient data privacy and security according to the strictest HIPPA guidelines. No patient name, ID or results are transmitted or stored via the LIVE Connect protocol at any time.